Returns & Exchanges Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. All sales are final and do not qualify for return or exchanges.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customer@bolfootball.com. If your return is accepted, we’ll send you a return shipping label (U.S. orders only), as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

International customers are responsible for the shipping costs related to sending the order back to BOL.

For more questions or information regarding the return of an international order, contact us at customer@bolfootball.com.

Terms and Requirements:

1 - Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

2 - Exceptions / non-returnable items
Unfortunately, we cannot accept returns on customized jerseys, sale items, or gift cards.

3 - Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

4 - Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 5 – Return Address
All return orders must be mailed to 5966 S Dixie Hwy, Suite 300, South Miami, FL, 33143.